Enterprise resource planning

Enterprise resource planning (ERP) solutions integrate key business and management processes, providing a high-level

view to an organization's business. ERP integrates fragmented business operations, often replacing multiplicity of legacy

systems in the process.

The ERP opportunity for an organization lies in a fundamental change in business operations focussed on the guts of an

enterprise: channel management, supply chain optimization, demand forecasting and other operations that can maximize

customer service levels, minimize inventory levels and control other costs. These guts applications can be

dramatically changed by examining overall business processes, rethinking organizational authority and responsibilities, and

selecting and implementing appropriate ERP applications to focus on these areas.

Our consultants have rich experience in implementing all the leading ERP packages across the globe. We provide an entire range of end-to-end services by means of enterprise transformation methodology, including

business process optimisation, product implementation, customisation, developing interface tools between ERP tools

and other systems, and optimisation and support of ERP implementation. We have alliances with leading ERP vendors like SAP, Oracle

and Peoplesoft, with sub-practices dedicated to each of these products, which helps sharpen focus. Besides we have set up competence centres for each of these products so as to provide effective support to all clients worldwide, as well as develop internal competencies.

We provide value-added services in aligning the organization towards ERP implementation and optimization to

ensure that organizational vision and strategy are integrated with the ERP vision. To derive maximum benefit from ERP

implementations and to ensure that ERPs are truly used as decision support systems, in other words we integrate transformation

across the three poles: people, process and technology.

The transformational agenda commences by assisting organizations in aligning the strategy, defining requirements, planning the information systems road map,

selecting ERP products to match the organization's requirements in terms of people, process and technology,

identifying change measures to ensure acceptability, and optimizing already implemented solutions to ensure

maximization of benefits. The various services offered in this arena include:

The build phase essentially leverages the think phase recommendations and translates them into developing a

solution across the organization. The services in this phase include delivering solutions in implementation, integration

ERP across applications, customization, training, implementing change management initiatives, and data

migration / cut-off strategies to ensure a smooth go-live of the ERP. We specialize in revalidating and optimizing

ERP implementations to ensure that the benefits that are not leveraged due to implementation, process and people issues

are identified and optimized. This ensures that planned ROIs are achieved.

The third phase basically ensures that investment in ERP is safeguarded by implementing process and support which follows

the continuous improvement path. We support ERP implementations but strongly advocate and implement a model

for knowledge transfer to the organization based on a competence center model. Implementation of the optimization

recommendations to ensure that ROIs are met and business performance measures are established and monitored are a part

of the operate offerings.

The PeopleSoft group which is part of the eBusiness service practice specializes in implementation, upgrade and

production support services of PeopleSoft applications. These solutions are designed to meet the business challenges in a

highly competitive and dynamic environment.